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Service Processor Error Log
The service processor error log, an example of which follows, contains information
about error conditions detected by the service processor.
Error Log
1. 11/30/99 19:41:56 Service Processor Firmware Failure
B1004999
Enter error number for more details.
Press Return to continue, or ’x’ to return to menu.
Press "C" to clear error log, any other key to continue. >
Note: The time stamp in this error log is coordinated universal time (UTC), which is
also referred to as Greenwich mean time (GMT). The AIX error log has
additional information and time stamps with local time.
Entering an error number provides nine words of system reference code (SRC) data; an
example screen follows:
Detail: 6005
SRC
-----------------------------------
word11:B1004999 word12:0110005D word13:00000000
word14:00000000 word15:00001111 word16:00000 000
word17:B1004AAA word18:0114005D word19:A4F1E909
B1004999
Press Return to continue, or ’x’ to return to menu.
If Return is pressed, the contents of NVRAM will be dumped 320 bytes at a time,
starting at address 0000.
Chapter 7. Using the Service Processor 281
- Bull ESCALA 1
- Contents 5
- Contents v 7
- Contents vii 9
- Service Guide 10
- Contents ix 11
- Safety Notices 13
- Electrical Safety 14
- Laser Safety Information 14
- Laser Compliance 14
- Preface xiii 15
- About This Book 19
- Trademarks 20
- Overview 21
- Bus Architecture 22
- Microprocessor 22
- Operator Panel 24
- Input/Output Ports 24
- Security Features 24
- Processor Card (1 way only) 25
- Memory Card 25
- (1 only is optional) 25
- 6 Service Guide 26
- Power Flow 27
- Powering Off the System 28
- Powering On the System 28
- Console Strategy 29
- Power-On Self-Test 29
- POST Indicators 29
- POST Keys 30
- System Unit Locations 32
- Front View 32
- Rear View 33
- System Board 34
- System Memory 35
- Physical Location Codes 36
- Location Code Format 36
- AIX Location Codes 38
- Power Supply Locations 40
- System Board Locations 41
- 22 Service Guide 42
- System Location Codes 44
- 26 Service Guide 46
- 28 Service Guide 48
- Specifications 49
- Dimensions 49
- 30 Service Guide 50
- Acoustics 51
- System Service Clearances 51
- External AC Power Cables 51
- Service Inspection Guide 51
- 32 Service Guide 52
- Checkpoints 54
- FRU Isolation 55
- 36 Service Guide 56
- Entry MAP 57
- Fast Path MAP 58
- 40 Service Guide 60
- POST indicators 62
- Diagnostic Information 62
- Purpose of this MAP 64
- Step 1020-2 67
- Step 1020-3 67
- Step 1020-4 67
- MAP 1520: Power 68
- Step 1520-1 68
- Step 1520-2 69
- Step 1520-3 69
- Step 1520-4 70
- Step 1520-5 70
- Step 1520-6 71
- Step 1520-7 71
- Step 1540-1 73
- Step 1540-2 73
- 54 Service Guide 74
- Step 1540-3 75
- Step 1540-4 75
- Step 1540-5 76
- Step 1540-6 77
- Step 1540-7 77
- Step 1540-8 78
- Step 1540-9 79
- Step 1540-10 79
- Step 1540-11 80
- Step 1540-12 81
- Step 1540-13 82
- Step 1540-14 82
- Step 1540-15 83
- Step 1540-16 84
- Step 1540-17 85
- Step 1540-18 85
- Step 1540-19 86
- Step 1540-20 86
- Step 1540-21 87
- Step 1540-22 87
- Step 1540-23 87
- Step 1540-24 87
- Step 1540-25 88
- Step 1540-26 88
- Step 1540-27 89
- Step 1540-28 89
- Using SSA MAPs 90
- Step 2010-1 92
- Step 2010-2 92
- Step 2010-3 93
- Step 2010-4 93
- Step 2010-5 93
- Step 2010-6 93
- Step 2010-7 93
- Step 2010-8 94
- Step 2010-9 94
- Step 2010-10 94
- Step 2010-11 94
- Step 2010-12 94
- Step 2010-13 95
- Step 2323-1 95
- Step 2323-2 95
- Step 2323-3 96
- Chapter 4. Checkpoints 97
- Service Processor Checkpoints 99
- 80 Service Guide 100
- 82 Service Guide 102
- 84 Service Guide 104
- Firmware Checkpoints 105
- 86 Service Guide 106
- 88 Service Guide 108
- 90 Service Guide 110
- 92 Service Guide 112
- 94 Service Guide 114
- Boot Problems and Concerns 116
- Diagnostic Information for 117
- Multiple Bus Systems 117
- 98 Service Guide 118
- Four-Character Checkpoints 119
- Operator Panel Replacement 119
- Replacing the Network Adapter 119
- Determining Location Code 119
- 100 Service Guide 120
- Performing Slow Boot 121
- Confirming Initial Error Code 121
- Memory-Related Error Codes 122
- Operator Panel Error Codes 123
- SPCN Error Codes 124
- 106 Service Guide 126
- 108 Service Guide 128
- 110 Service Guide 130
- Firmware Error Codes 131
- 112 Service Guide 132
- 114 Service Guide 134
- 116 Service Guide 136
- Bus Systems 137
- 120 Service Guide 140
- 122 Service Guide 142
- 124 Service Guide 144
- 126 Service Guide 146
- 128 Service Guide 148
- 130 Service Guide 150
- Service Processor Error Codes 152
- 134 Service Guide 154
- 136 Service Guide 156
- 138 Service Guide 158
- 140 Service Guide 160
- 142 Service Guide 162
- 144 Service Guide 164
- 146 Service Guide 166
- 148 Service Guide 168
- 150 Service Guide 170
- 152 Service Guide 172
- 154 Service Guide 174
- 156 Service Guide 176
- 158 Service Guide 178
- 160 Service Guide 180
- 162 Service Guide 182
- 164 Service Guide 184
- 166 Service Guide 186
- 168 Service Guide 188
- 170 Service Guide 190
- 172 Service Guide 192
- 174 Service Guide 194
- 176 Service Guide 196
- 178 Service Guide 198
- 180 Service Guide 200
- 182 Service Guide 202
- 184 Service Guide 204
- 186 Service Guide 206
- 188 Service Guide 208
- 190 Service Guide 210
- 192 Service Guide 212
- 194 Service Guide 214
- 196 Service Guide 216
- 198 Service Guide 218
- 200 Service Guide 220
- 202 Service Guide 222
- 204 Service Guide 224
- 206 Service Guide 226
- 208 Service Guide 228
- 210 Service Guide 230
- 212 Service Guide 232
- 214 Service Guide 234
- 216 Service Guide 236
- 218 Service Guide 238
- 220 Service Guide 240
- 222 Service Guide 242
- 224 Service Guide 244
- 226 Service Guide 246
- 228 Service Guide 248
- 230 Service Guide 250
- 232 Service Guide 252
- Common Firmware Error Codes 253
- 234 Service Guide 254
- 236 Service Guide 256
- 238 Service Guide 258
- Scan Log Dump Progress Codes 260
- 242 Service Guide 262
- 244 Service Guide 264
- Service Processor Menus 266
- Menu Inactivity 267
- General User Menu 267
- Privileged User Menus 268
- Main Menu 268
- Service Processor Setup Menu 270
- Passwords 271
- 252 Service Guide 272
- System Power Control Menu 274
- 256 Service Guide 276
- System Information Menu 278
- 1. Memory riser card 1 280
- 2. Memory riser card 2 280
- 98. Return to Previous Menu 280
- 262 Service Guide 282
- 264 Service Guide 284
- Language Selection Menu 285
- Call-In/Call-Out Setup Menu 286
- Modem Configuration Menu 287
- Serial Port Selection Menu 288
- Serial Port Speed Setup Menu 288
- Telephone Number Setup Menu 289
- Call-Out Policy Setup Menu 290
- Customer Account Setup Menu 291
- Service Processor Functions 292
- System Power-On Methods 293
- Boot (IPL) Speed 294
- Failure During Boot Process 294
- System Firmware Updates 296
- System Firmware Surveillance 298
- Operating System Surveillance 298
- Call-Out (Call-Home) 299
- Console Mirroring 300
- System Configuration 300
- Service Processor Error Log 301
- LCD Progress Indicator Log 302
- Pre-Standby Phase 303
- Standby Phase 303
- Bring-Up Phase 304
- Run-Time Phase 305
- 286 Service Guide 306
- Password Utilities 308
- Display Error Log 309
- IP Parameters 310
- Adapter Parameters 311
- 292 Service Guide 312
- SCSI Utilities 313
- Select Console 313
- MultiBoot 314
- Select Software 314
- Software Default 314
- Select Install Device 314
- Select Boot Devices 315
- OK Prompt 316
- Multiboot Startup <OFF> 316
- Select Language 317
- 298 Service Guide 318
- 300 Service Guide 320
- Removing the Covers 321
- 302 Service Guide 322
- Replacing Covers 324
- Hot-Pluggable FRUs 326
- Hot-Pluggable Options 326
- Stopping the System Unit 326
- Disk Drive Options 327
- 308 Service Guide 328
- 310 Service Guide 330
- 312 Service Guide 332
- AIX Documentation 333
- 314 Service Guide 334
- 316 Service Guide 336
- Documentation 337
- PCI Adapter Options 338
- PCI Slot LED Definitions 338
- Removing Adapter Cards 339
- 320 Service Guide 340
- System and Devices 341
- Replacing Adapter Cards 342
- 324 Service Guide 344
- PCI Hot-Plug Manager Access 346
- PCI Hot-Plug Manager Menu 347
- Fans and Fan Fillers 348
- Replacement 348
- Power Supplies 348
- Installing a Redundant Fan 349
- 330 Service Guide 350
- 332 Service Guide 352
- System Memory Options 355
- Memory DIMMs 356
- Removing Memory DIMMs 356
- Processor Card 359
- Operator Panel Cable 362
- PCI Adapter Dividers 363
- System Board Assembly 363
- Internal Disk Drive Bays 364
- 346 Service Guide 366
- 348 Service Guide 368
- SCSI (SES) Drive Bay Cables 369
- 350 Service Guide 370
- C Connector 4 Power Connector 371
- 3 Power Connector 371
- 352 Service Guide 372
- 354 Service Guide 374
- 356 Service Guide 376
- View of Right Side 377
- Internal 377
- SCSI Cable 377
- View of Left Side 377
- 358 Service Guide 378
- Replacing Non-Hot-Plug Drives 379
- 360 Service Guide 380
- 362 Service Guide 382
- 364 Service Guide 384
- Chapter 10. Parts Information 385
- Right Side 386
- 368 Service Guide 388
- Left Side 389
- 370 Service Guide 390
- Note: See 391
- , order number SA23-2769 391
- Accessories 392
- Power Cords 392
- Keyboards and Mouse 394
- Acoustical Noise Emissions 395
- 376 Service Guide 396
- Appendix B. Notices 397
- 378 Service Guide 398
- Testing the Setup 400
- Testing Call-In 400
- Testing Call-Out 400
- Serial Port Configuration 401
- 382 Service Guide 402
- Configuration File Selection 404
- 386 Service Guide 406
- Xon/Xoff Modems 407
- Ring Detection 407
- Terminal Emulators 408
- Recovery Procedures 408
- Transfer of a Modem Session 408
- Recovery Strategy 409
- Prevention Strategy 410
- Sample File modem_m0.cfg 411
- 392 Service Guide 412
- Sample File modem_m1.cfg 413
- 394 Service Guide 414
- Sample File modem_z.cfg 415
- 396 Service Guide 416
- Sample File modem_z0.cfg 417
- 398 Service Guide 418
- Sample File modem_f.cfg 419
- 400 Service Guide 420
- # responses 421
- Sample File modem_f0.cfg 422
- 404 Service Guide 424
- Sample File modem_f1.cfg 425
- 406 Service Guide 426
- 408 Service Guide 428
- Diagnostic 429
- 410 Service Guide 430
- SRN Table 431
- Using the SRN Table 431
- Software and Microcode Errors 431
- 412 Service Guide 432
- 414 Service Guide 434
- Advanced SerialRAID Adapters 436
- SSA Location Code Format 441
- SSA Loops and Links 442
- The SSA Adapter 442
- Disk Drive Module Strings 443
- Rules for SSA Loops 444
- Loops and Data Paths 444
- 426 Service Guide 446
- (continued) 447
- 432 Service Guide 452
- NOM / NAME : Date : 453
- SOCIETE / COMPANY : 453
- ADRESSE / ADDRESS : 453
- 86 A1 40KX 03 456
- ORDER REFERENCE 456
- PLACE BAR CODE IN LOWER 456
- LEFT CORNER 456
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